Terms of service

Welcome to Lata Candle Studio! By accessing or using our website and purchasing products from us, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our services.

Products and Orders

  • All products sold on our website are handmade, and as such, there may be slight variations in colour, scent, and appearance.
  • We reserve the right to modify, discontinue, or limit the availability of any product at our discretion.

Payment

  • We accept payment via credit card, debit card, and other approved methods. Payment must be received in full before your order is processed.
  • Prices are listed in AUD (Australian Dollars) and may be subject to change without notice.

Shipping and Delivery

  • We will process and ship orders within 1-4 days after receiving payment.
  • Shipping times may vary based on your location within Australia. Please note that delivery times can also vary based on the carrier, and we are not responsible for delays caused by shipping carriers.
  • Any additional shipping charges, taxes, or customs fees are the responsibility of the customer.

Returns and Exchanges

  • As stated in our Return Policy, all sales are final. We do not accept returns or exchanges for change of mind.
  • If your order arrives damaged, please refer to our Return Policy for instructions on how to request a replacement.

Intellectual Property

  • All content on our website, including but not limited to text, images, logos, and product designs, is the property of Lata Candle Studio and is protected by Australian copyright laws.
  • You may not reproduce, distribute, or use any of our content without our prior written consent.

Limitation of Liability

  • To the fullest extent permitted by law, Lata Candle Studio will not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
  • Our liability is limited to the total amount paid for the product in question.

Privacy

  • We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect and use your data.

Modifications

  • We reserve the right to update or change these Terms of Service at any time. Any changes will be posted on this page, and your continued use of our website after any such changes constitutes your acceptance of the updated terms.

Governing Law

  • These Terms of Service are governed by the laws of the Commonwealth of Australia, and any disputes arising under these terms shall be resolved in the courts of New South Wales.

Contact Us If you have any questions or concerns regarding these Terms of Service, please contact us at hello@latastudio.com